01
Start work from a message
Convert an inbound request into a typed workflow with context, ownership, and a visible status.
Communication connector
Plan governed AI workflows around SendGrid.
Use messages, email, meetings, and notifications as governed workflow entry and exit points. Explore example AgentRuntime patterns for SendGrid, then confirm connector availability and supported actions before production use.
Catalogued connectorSendGrid
Where it fits
Use messages, email, meetings, and notifications as governed workflow entry and exit points.
Turn communication into structured work, keep automated outreach controlled, and preserve a clean handoff to people.
Example execution path● Planned
01
SendGridProvide a trigger, context, or destination.
02
AgentRuntimeCarry durable state through the complete run.
03
Agents + rulesReason, validate, branch, and select actions.
04
People + systemsApprove, intervene, and complete the process.
Example architecture only. Exact triggers, actions, scopes, and deployment requirements depend on the connector configuration.
Example patterns
Start with a workflow outcome, not an isolated tool call.
These are representative patterns for the Communicationcategory. They are not claims about currently enabled SendGrid actions.
02
Send contextual notifications
Notify the right person or channel when a run reaches a decision, wait, exception, or completion.
03
Bring a person into the loop
Collect approval or missing information and resume the same run when the response arrives.
Production readiness
Confirm the boundary before the workflow acts.
Catalog coverage changes. Validate the actual connector build, authentication method, supported operations, and environment requirements with the AgentRuntime team.
- 01Define approved senders, recipients, and channels
- 02Prevent duplicate outreach across retries
- 03Retain consent, escalation, and response context
Define the SendGrid workflow boundary.
Bring the trigger, actions, access constraints, and human decision points. We will map the governed execution path.